FREQUENTLY ASKED QUESTIONS
How long is the order processing time?
All the products are dispatched within 24 hours of booking the order. You can track your order s status through your My Accounts Section.
How do I make a return?
We offer a 7 day, no questions asked return policy. However, transport costs, service tax and other charges will be deducted. Simply call our support number at +91 94460 67942 upon receipt of the product and discuss about the returns
Would you be offering the manufacturer s warranty on all products sold via the online store?
Yes. The product will be accompanied with a sealed manufacturer warranty card mentioning the date of invoice, Invoice number and contact details of the service centre. Since we are direct partners of all the brands showcased on the website, we are technically equipped to carry out all after sales service for the products that you purchase?
Would you be responsible for the after-sales service for all the products sold through your online store?
Yes. Since we are direct channel partners of all the brands showcased on the website, we are technically equipped to carry out all after sales service for the products that you purchase?
In case of a manufacturing defect / defect arising due to usage or a problem with regards to the usage of the product, what should we do?
Simply contact our customer support numbers and they will guide you with respect to usage methodology and installation procedures. In the rare case that the problem could not be solved via the telephone, depending on the product we would either arrange for the onsite visit of our service personnel or request you to return the product to our service center following which a replacement / repair would be done based on the nature of the complaint.